The new self-provisioning feature, beginning in Cisco Unified Communications Manager 10.0, allows you to connect your phones and TelePresence devices to your Cisco dCloud router, and then provision them right from the device. The devices are registered automatically, given a temporary extension, and then all you need to do is update the device with the desired extension and it is fully provisioned for that user.

This new feature can be used with Cisco IP Phones and DX devices.

Cisco IP Phones 88×5 Models

1. Perform a factory reset on your phone:
   1. Unplug the power from the 88×5 and wait 5 seconds
   2. Hold the # button and plug the phone back in
   3. When the light on the Mute button turns off, press 123456789*0# in sequence
   4. After you press these buttons, the phone goes through the factory reset process. Do not power down the phone until it completes the factory reset process and the main screen appears
   5. Wait for the phone to boot back up.
2. Connect your phone to the Cisco dCloud router and wait for it to provision with the temporary extension 11xx.
3. Dial 1111 from the registered phone.The self-provisioning IVR greeting plays and asks you to enter the Self-Provisioning ID, which is the four-digit extension number of the user assigned to this phone, followed by the # sign.
4. After entering the Self-Provisioning ID, the IVR asks you to confirm this ID by pressing the # sign. Press # to confirm.
5. The IVR then says, “This phone will now reset and provision with the new extension”.
6. Once the phone has reset, confirm the correct extension is showing in the display.
7. Repeat these steps to provision each additional phone for the demonstration.

Cisco DX Devices

1. Connect your DX device to the Cisco dCloud router and power supply. Allow the device to boot.
2. On the touchpad, tap the Settings icon and then tap System Information > Settings.
3. On the Settings Page, in the Factory Reset section, tap reset system. Confirm by tapping Reset. Your device will now reset and restart.
4. After boot up from factory reset, you will be taken directly to the Welcome screen. Tap the Get Started option.
5. The Choose a call service prompt appears. Tap Other Services.
6. The Cisco UCM prompt appears. The device should have detected the Cisco UCM service and given the following message: “A Cisco UCM service at 198.18.133.3 is available in your network, would you like to activate it? Tap Activate.
   1. If your device did NOT detect the UCM service, make sure you have an active session and that your dCloud router has been assigned correctly to that session.
7. If successful, you will see a message stating, “Setup done!” Tap Done.
8. Dial 1111 from the registered DX device.
   The self-provisioning IVR greeting plays and asks you to enter the Self-Provisioning ID, which is the four-digit extension number of the user assigned to this phone, followed by the # sign.
9. After entering the Self-Provisioning ID, the IVR asks you to confirm this ID by pressing the # sign. Press # to confirm.
10. The IVR then says, “This phone will now reset and provision with the new extension”.
11. Once the DX device has reset, confirm the correct extension is showing in the display.
12. Repeat these steps to provision each additional DX device for the demonstration.