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Schedule a Session

Important! Note that you must have access level L3 (Partner) or L4 (Cisco) to use this feature.

You can schedule a session to start at a later date and time or start immediately if resources are available. Key points regarding sessions:

  • A session starts provisioning at the scheduled date and time and may take 15 minutes or more to become active.
  • A session can be scheduled for up to 5 total consecutive days.
  • While scheduling a session you can choose to Extend the session longer than 5 days by checking this check box.
  • An initial session scheduled shorter than 5 days can later be extended up to the 5-day total.
  • To extend an active session longer than 5 days, submit a session extension request.

If you want to use a router that you provide with the session, you must configure your router for dCloud use before scheduling the session. Review the content guide for router use and requirements.

Follow these steps to schedule a session in dCloud.

  1. Browse to and then log in with your credentials.

    You will be prompted to select the data center nearest you if you have not set a data center preference in your user profile.

  2. Use one of the options below to locate the content you would like to schedule.
    • From the My Hub, use one of the following lists:
      1. Favorites. Choose content previously tagged as a favorite.
      2. History. Choose content that you ran in the past 90-days.
      3. Custom content. Choose customized content that you created and saved.
    • From the Catalog:
      1. Click Catalog in the top menu bar.
      2. Expand the blue tabs to view available options that you can use to filter, such as Content Producers, Content Categories, Solutions, and User Devices or use the Search or Filter feature to help you find relevant content.

      You may not see all filters. Available filters are based on the permissions of your dCloud login.

  1. Click Schedule.
  2. You are scheduling a single instance of this demo, so click Schedule a Single Session.
  3. A calendar window opens to the current week. The blue box indicates the next available 4-hour time slot when the data center has the capacity to run your session.
  1. Keep the selected time slot or change it with one of these options:
  • Click Now to start the session as soon as you finish setting the schedule.

The Now button appears only when the data center has sufficient resources to start your session immediately.

  • Enter a Start date and Start time and an End date and End time.
  • Drag the blue box to another time in the Day, Week, or Month view.
  • To change the session end time, mouse-over the handle at the bottom of the blue box: move it up to shorten the session; move it down to extend the session.
  1. Click Next.
  2. In the Schedule window, enter all information that applies to your session use. You are required to complete the Primary Use and Revenue Impact fields.
  • Choosing Training as your Primary Use activates a third required field: Training Use.
  • Choosing Customer Briefing Room (CER, dPod, etc.) activates a third required field: Room.


  1. If you scheduled a session for content that does not support routers or if your available router is scheduled with another session, click Schedule and proceed to step 11.
  2. If you scheduled a session for content that supports routers and your available router is not scheduled with another session, click Next.
  3. In the Add routers window, follow the instructions to add one or more routers to the session and then click Schedule.
  4. You will receive a confirmation email with detailed information about the scheduled session.
  5. Open My Hub > Sessions and locate your scheduled session.
  6. The status of the session will display as Scheduled or Starting.
  7. Your session will start provisioning at the scheduled date and time. It may take 15 minutes or more before your session is active.
  8. A View button displays when your session is active.
  9. Click View to view and work with your active session.