This help page covers the following topics:
- Get a Router and Endpoints
- Router Configuration, Test, and Troubleshoot
- Router Use with Cisco dCloud
- Additional Resources
Get a Router and Endpoints
Our BOM, previously published in a spreadsheet, has been replaced with these easy-to-use webpages.
- Routers and Endpoints Recommended for dCloud Solutions
- Recommended Routers
- Recommended Endpoints: IP Phones, TelePresence Units, and Access Points
- Supported Routers
Router Configuration, Test, and Troubleshoot
- Add Router to dCloud and Download Files for Configuration
- Prepare Your Router for dCloud Configuration
- Configure Your Router for dCloud Use with one of these methods:
– dCloud Router Configuration Tool: If you are not familiar with configuring routers
– Internet: Copy the configuration files directly to your router
– Console: Copy and paste the configuration file contents from your laptop to your router console
– Console+TFTP: Copy the configuration files to a TFTP server and then copy the configuration to your router
- If you have an 819W router, you will also need to perform an additional step – Upgrade and Configure Integrated Wireless Access Point
- If you have an 829GW, utilize the 829GW Router Upgrade and Configuration help page.
- Troubleshoot dCloud Router Configuration Tool Issues
- Check Connection between Router and Session
- Split DNS Feature Not Working on 1811W and 1861 Routers
- Verify the VPN Tunnel
Router Use with Cisco dCloud
- Using Routers with Cisco dCloud
- How Routers Work with Cisco dCloud
- Supported and Recommended Routers
- Ways to Configure a Router for dCloud Use
- Using Newer Router IOS Versions with dCloud
- Unsupported Router Use with dCloud
- CVO Router Use with dCloud
- Router Ports for Internet and Device Connections
- Firewall Ports to Open for Session Access
- Wireless Product Regulatory Domain and Approval
Additional Resources
- 819W ROMmon Recovery
- Access Router Command Line Interface
- Access Point Connectivity and Configuration
- Connect Laptop to Router Console Port
- Connect Router and Laptop
- Determine Interface IP Addresses
- Find dCloud Content that Supports Added Routers
- How to Read Router CLI Command Examples
- Identify Serial Port
- Perform Post-Configuration Router and Endpoint Setup
- Reset Router to Default Configuration with Reset button or write erase/reload commands
- Reset Router to Factory Settings with boot interrupt and reset/write erase/config-register commands
- Verify Router IOS Version