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Cisco 819W Router Setup Guide for Cisco dCloud Using Windows Laptop

This page provides instructions for using a Windows laptop to setup a Cisco 819W router for use with Cisco dCloud Enterprise Networking and Security demonstrations. Please follow the steps in this document completely to ensure that your 819W router is setup and configured for Cisco dCloud.

Unbox and Install

  1. Review the installation guide:
  2. Unbox all components. Connect the WiFi 2.4/5 Ghz Dipole External antennas and power cord.

Connect to the Console Port

DO NOT connect the router to an active Internet connection until after the Cisco dCloud configuration is loaded onto the router.

Cisco recommends that you connect directly to your router via the console port. Telnet is not recommended. If issues arise during the upgrade, it may be necessary for you to physically power cycle the router. Moreover, the Telnet connection is lost while the router reboots during the upgrade procedure.

  1. Connect the flat, blue rolled cable (included in the box) to the port on the router labeled CONSOLE.Console Connection
  1. Connect the other end of the rolled cable to one of the COM ports of your computer.

    Most modern computers will require a USB to serial adapter that allows you to connect the rollover cable to a USB port on your computer

  2. Power on the router.

Terminal Emulation – Windows

Terminal emulation software is used to connect the computer to the router. There are many terminal emulation software programs available, however, we will use Tera Term in the steps below.

  1. From the Windows computer, download and install Tera Term.
  2. Launch Tera Term.
  3. From the New Connection window, select Serial and then select the Port on your computer that is connected to the router.
    Serial Port Selection
  4. Click OK.
  5. Press the Enter key and verify that the router responds.

Log In to the Router

  1. From the terminal emulation program, press the Enter key. You will be prompted for a username and a password. A new router with the factory default information is configured with the following:
    • Username: cisco
    • Password: Cisco
  2. Enter privileged EXEC mode using the enable command.
    • Router>enable
    • Router#

Which Cisco IOS Release Is Running on My Router Now?

  1. To determine the Cisco IOS release that is currently running on your router, and the filename of the system image, enter the show version command in user EXEC or privileged EXEC mode. The IOs version will be listed in the first line of output.

Cisco IOS Software, C800 Software (C800-UNIVERSALK9-M), Version 15.3(2)T, RELEASE SOFTWARE (fc3)

  1. Verify that your IOS version is the recommended version for our router model. [Show Me How]

My System Image is Not Correct. Where Do I Download the System Image?

  1. To download a system image, you must have a account. Open a web browser on your computer and go to Login with your credentials.
  2. If you do not have an account or have forgotten your username or password, click Cancel at the login dialog box, and follow the instructions that appear.
  3. Download the recommended IOS for your router. From the home page, select Support then Downloads. In the search field, type the model of your router.
  4. Load the correct software image onto the router. [Show Me How]

Add Router to dCloud and Download Files for Configuration

  1. Add your router to dCloud and then download the files needed to configure your router using the Console. [Show Me How]
  2. Each router you register with Cisco dCloud is located in My Hub > Routers.
  3. If you register your router but do not configure it, you can download the customized router configuration files at any time, by clicking Edit and following the wizard.


Load the Cisco dCloud Customized Configuration onto the Router

  1. Locate the downloaded .zip configuration file, and then extract the file to a convenient directory on your computer.
  2. From the TeraTerm application on your computer, ensure that you are logged in to the router and see the privileged EXEC mode prompt.

    If your previous login session has timed out, it may be necessary to reboot the router in order to login with the default username and password again.

  3. From privileged EXEC mode, enter the following commands.

    Router# copy xmodem: flash:
    **** WARNING ****
    x/ymodem is a slow transfer protocol limited to the current speed settings of the auxiliary/console ports. The use of the auxiliary port for this download is strongly recommended. During the course of the download no exec input/output will be
    —- ******* —-
    Proceed? [confirm] <Enter>
    Source filename []? config.txt (Change to the name of the file you downloaded previously)
    Destination filename [config.txt]? backup
    %Warning:There is a file already existing with this name
    Use crc block checksumming? [confirm] N
    Max Retry Count [10]: <Enter>
    Perform image validation checks? [confirm] N
    Xmodem download using simple checksumming with NO image validation
    Continue? [confirm] <Enter>
    Ready to receive file………..

  4. The router is now ready to receive the customized configuration previously downloaded. Within TeraTerm select File > Transfer > XMODEM > Send.
  5. Find the configuration file on your computer and select Open. This will start the customized file transfer to the router. If this does not complete successfully repeat from Step 1.

  1. Once the customized configuration file is copied to the router flash, copy the backup file from flash to startup-config as shown below.

    Router#copy flash:backup startup-config
    Destination filename [startup-config]? <Enter>
    12160 bytes copied in 2.704 secs (4497 bytes/sec)

  2. Reboot the router to load the customized configuration into running configuration for the dCloud system.

    Embedded AP will also be reloaded.
    Do you want to save the configuration of the AP? [yes/no]:N
    Proceed with reload? [confirm] <Enter>

Integrated Wireless Access Point Configuration


If your AP is running IOS code from a WLC using a version prior to version 7.4 you must manually upgrade your AP to 7.4 or higher using the procedure below. The procedure will show you how to manually upgrade your AP to version After you upgrade your AP to, your AP will be able to join an active dCloud demo and upgrade itself to the version of WLC code used in that demo.

If your AP is running code older than version 7.4, do not use your 819W router with dCloud until you complete the upgrade using the steps below.

  1. Connect to the console of your 819W. From your terminal emulation program connect to the integrated AP from the router CLI and login with the default username Cisco and password Cisco.
  2. The default username and password for the AP have an initial capital “C”: Cisco.

    kit-1234#service-module wlan-ap 0 session
    Trying, 2002 … Open
    Connecting to AP console, enter Ctrl-^ followed by x,
    then “disconnect” to return to router prompt <Enter>
    Username: Cisco
    Password: Cisco

  3. Enter privileged EXEC mode and check the current software version.

    AP8478.acaf.cb52> enable
    Password: Cisco
    AP8478.acaf.cb52# show capwap client config | i swVer

If the software version is prior to 7.4, please complete the upgrade using steps 3 – 7. If it is 7.4 or higher, please continue to step 8.

  1. Make sure your computer Ethernet adapter is configured to receive an IP address from DHCP. Run a standard Ethernet patch cable from port FE0 of the 819 router to the Ethernet port of your laptop, and verify that your laptop receives an IP address via DHCP from the 819.
  2. Exit the integrated AP console and return to the router CLI by typing the sequence, Ctrl + SHIFT + 6 then X. From the router CLI, type disconnect and then press Enter to end the service-module session.
  3. From the router CLI, format the flash memory of the integrated AP.

    kit-2531#format flash:1:
    Format operation may take a while. Continue? [confirm]
    Format operation will destroy all data in “flash:1:”. Continue? [confirm]
    Format: All system sectors written. OK…
    Format: Total sectors in formatted partition: 78785
    Format: Total bytes in formatted partition: 40337920
    Format: Operation completed successfully.
    Format of flash:1: complete

  4. Update the AP to IOS 7.6.120:
    1. Download the file AP-IOS-7.6.120.tar from here.
    2. Use a TFTP server such as TFTPd32 on your machine to serve out the file.
    3. Issue the following command from the router CLI where a.b.c.d is the IP address of your local machine running the TFTP server.
      archive tar /xtract tftp://a.b.c.d/AP-IOS-7.6.120.tar flash:1:

The AP will go through a process of extracting all the necessary files and installing the IOS. This will take a few moments to complete. Once all files are extracted, proceed to the next step.

  1. Reboot the AP.

    kit-2531#service-module wlan 0 reset
    Use reset only to recover from shutdown or failed state
    AP config will not be saved
    The embedded AP is in LWAPP mode
    Reload/reset is normally handled by WLC controller
    Do you want to reset?[confirm]
    Trying to reload Service Module wlan-ap0.
    Pause – wait for open files to finish…

  2. The AP can now be connected to an active Cisco dCloud session and upgraded to the version of WLC code used in that session.
  3. Schedule an Enterprise Networking or Security demonstration with the 819W selected as the router. [Show Me How]

    You can schedule a demo at a different data center, if a time slot is not available at the data center closest to your location. [Show Me How]

    This is recommended in order to expedite the setup of your AP because the AP can get its configuration from a WLC at any data center.

  4. Verify a View button is displayed before continuing. A View button displays when a session is active.
  5. Power off the 819W router using the power switch. Wait 10 seconds, and then power the router back on.
  6. After the router reboots, the VPN tunnel will establish automatically to an active demo. You will not need to perform any additional actions to start the VPN tunnel.
  7. The first time your router and AP connect to an active demonstration, the AP will locate the controller ( and upgrade to version of code on your demo WLC automatically. Depending on the bandwidth at your location, this could take 30 minutes or more.
  8. You can view the progress from the terminal emulation application by connecting to the integrated AP using the service-module command as previously shown.

Verify Access Point Configuration with the WLC

Now that the AP has been upgraded to the correct version, it can be configured for use with Cisco dCloud.

  1. From the dCloud UI, open My Hub – Routers.
  2. Locate your session and click View.
  3. Open Details > Session Details.
  4. Scroll to the AnyConnect Credentials section. Make note of the Users and Password information as this will be needed to access the Wireless Controller
  5. In the Topology, click wkst1 and then click Remote Desktop to access the demonstration workstation.
  6. Login as administrator/C1sco12345.

You can also access the WLC using a laptop connected behind the router, or a laptop connected to the demonstration via AnyConnect VPN. [Show Me How]

  1. From a web browser on wkst1, navigate to the Wireless Controller located at
  2. Login using the unique session credentials found in the AnyConnect Credentials, mentioned in step 4.
  3. Navigate to Wireless > All Aps and select your AP.

To determine which AP in the list is your AP, locate the AP with the MAC address that matches the AP prompt.

  1. Change your AP to the correct country.
    1. Select the Advanced tab and in the Country Code drop-down select your country
    2. Click Apply.
  2. Enable your AP.
    1. Select the General tab. Next to Admin Status select Enable.
    2. Click Apply.

Once the AP is provisioned using the steps above, it should not require additional configuration in future sessions. To use the AP in future sessions, add the router during scheduling. When the session becomes active, the router will establish the VPN tunnel and the AP will connect to the controller for your session.