Last updated:
18-JUN-2014

Cisco Unified Communications Manager 10.0 Self-Provisioning

The new self-provisioning features in Cisco Unified Communications Manager 10.0, allows you to connect your phones and TelePresence devices to your Cisco dCloud router, and then provision them right from the device. The devices are registered automatically, given a temporary extension, and then all you need to do is update the device with the desired extension and it is fully provisioned for that user.

This new feature can be used with Cisco IP Phones and TelePresence systems.

Cisco IP Phones

  1. Connect your phone to the Cisco dCloud router and wait for it to provision with the temporary extension 11xx.
  2. Dial 1111 from the registered phone.The self-provisioning IVR greeting plays and asks you to enter the Self-Provisioning ID, which is the four-digit extension number of the user assigned to this phone, followed by the # sign.
  3. After entering the Self-Provisioning ID, the IVR asks you to confirm this ID by pressing the # sign. Press # to confirm.
  4. The IVR then says, “This phone will now reset and provision with the new extension”.
  5. Once the phone has reset, confirm the correct extension is showing in the display.
  6. Repeat these steps to provision each additional phone for the demonstration.

Cisco TelePresence Devices

  1. Connect your TelePresence device to the Cisco dCloud router and power supply. Allow the device to boot.
  2. On the touchpad, tap the Settings icon and then tap Administrator > Reset > Factory Reset. Confirm by tapping Do Factory Reset. Your device will now reset and restart.
  3. The Configure Your TelePresence Unit prompt appears. Choose Cisco UCM and tap Next.
  4. Enter the IP address of the Cisco Unified Communications Manager server at the next prompt. This is typically 198.18.133.3. Check the demonstration topology to verify this address for your specific demonstration. Tap Register.
  5. If successful, you will see a message stating, “Your EX9/60 has now been registered and is ready for use. Your contacts can reach you on the following URL: 111x@dcloud.cisco.com, where 111x is the temporary extension for this device. Tap OK.
  6. Dial 1111 from the registered TelePresence device.
    The self-provisioning IVR greeting plays and asks you to enter the Self-Provisioning ID, which is the four-digit extension number of the user assigned to this phone, followed by the # sign.
  7. After entering the Self-Provisioning ID, the IVR asks you to confirm this ID by pressing the # sign. Press # to confirm.
  8. The IVR then says, “This phone will now reset and provision with the new extension”.
  9. Once the TelePresence device has reset, confirm the correct extension is showing in the display.
  10. Repeat these steps to provision each additional TelePresence device for the demonstration.