Read Hosting dCloud Events with Multiple Sessions before submitting a request to make sure you understand how to plan, prepare for, and manage multiple concurrent dCloud sessions for an event or training. Only Cisco employees and Partners are allowed to submit a request for multiple sessions for themselves or another employee or Partner.
To schedule a set of sessions for an event such as a training class, trade show, or road show:
- On the dCloud Home page, find the dCloud content that you want to use to run multiple concurrent sessions.
- Click Start/Schedule.
Figure 1. dCloud Content with Start/Schedule Link
- In the Schedule Session window, click submit a request.
Figure 2. Schedule Session Window
- Complete the request form and click Submit to send the request to Cisco dCloud Support.
Figure 3. Request Form for Multiple Concurrent Sessions
- Only the Session Requester receives email notification when a support case is created to track the request.
Figure 4. Example – Support Case Email Sent to Session Requester
- If the requested data center does not have capacity to run all sessions at the requested day and time, dCloud Support will schedule the total number of concurrent sessions across several data centers and will try to contact the Session Requester via Jabber or email to discuss these adjustments before scheduling the sessions.
- The Session Requester and the Event Session Owner receive email notification when dCloud Support responds to the support case tracking the request.
Figure 5. Example – Email Notification for Support Case Response Sent to Session Requester and Owner
- Only the Event Session Owner receives email notification when the sessions are scheduled. If the sessions are scheduled in more than one data center, the Owner receives a different email for each data center in which sessions are scheduled.
Figure 6. Example – Email Notification for Scheduled Sessions Sent to Session Owner
- The Event Session Owner can see the list of scheduled sessions (Status: Scheduled) with local start and end times in My Dashboard > My Sessions.
Figure 7. Example – List of Scheduled Sessions Seen by Session Owner
Note that:
– Numbers are prepended to the session names by default.
– If the sessions are scheduled in several data centers, the Owner must log in to each data center to see and work with the sessions that it hosts.
– The start times differ by several minutes, but all sessions will be active by the requested start time.
– The end times differ by several minutes. Sessions begin to stop approximately 30 minutes after the requested end time to provide a small time buffer in case they are needed a little longer than requested.
- The Event Session Owner can share the scheduled sessions with co-instructors, assistants, and known users, or cancel sessions that are not needed.
- Added users receive email notification that a session is shared with them and can see the scheduled session in their My Dashboard > My Sessions list.
Figure 8. Example – Email Notification about Shared Session Sent to Added User
- After the sessions become active, the Event Session Owner can see their Active statuses in My Dashboard > My Sessions.
Figure 9. Example – List of Active Sessions Seen by Event Session Owner
Note that:
– Every session remains in the list of the Event Session Owner as long as it is active.
– The names of shared sessions include a Shared with link, as shown for session number 1, that opens the list of added users.
– With Share, the Owner can share any session with 1 or more users while it is active.
– With Extend, if data center capacity is available, the Owner can change the end time of any session to keep it active up to 5 consecutive days (for longer extensions, contact Cisco dCloud Support).
- Added users can see their assigned active session in My Dashboard > My Sessions and click View to access and work with it. The title in the added user view includes the ID of the user who shared the session with them.
Figure 10. Example – Shared Active Session Seen by Added User
