- Can I customize dCloud content?
Yes. You can also save and share customized content with other dCloud users.
For general information on customizing, sharing, and restoring dCloud content, review our Customize, Save, and Restore Custom Content help page.
After you register and configure a router for Cisco dCloud, you can share the router with others from the My Endpoint Routers page in dCloud.
- How can I test my bandwidth?
A bandwidth test can be performed by clicking the Connection Test button on the My Connection Tests menu.
For additional information, review our Test Your Connection help page.
- How do I schedule a session?
Refer to the Schedule a Session help page for details.
- I’m having problems with dCloud Remote Desktop client. Do you have any suggestions or recommendations?
For best performance, connect to an active session with Cisco AnyConnect [Show Me How] and the local RDP client on your laptop [Show Me How]. Use the dCloud Remote Desktop client only to access an active session quickly and with minimal interaction.
Due to Java and web browser updates, some users experience issues using the dCloud Remote Desktop client to connect to server resources in an active dCloud session. This connection uses a Java-enabled web applet that may not function based on your operating system, web browser, or Java version.
Below you will find the operating systems and web browsers supported for use with the dCloud Remote Desktop client and a list of alternate connectivity options.
Supported Operating Systems and Web Browsers
These operating systems and web browsers are supported for use with the dCloud Remote Desktop client:
- Windows: XP SP2, Vista, 7, 2003 and 2008
- Linux: Ubuntu, Redhat, SuSE, Fedora Mac OS X
- Web Browsers: Internet Explorer 6, 7, and 8; Firefox 3x and 4x; Safari 3.0 and above; Opera 10; Chrome
You can bypass the dCloud Remote Desktop client and use a different method to connect to a dCloud session. Below are alternatives supported by Cisco dCloud for connecting to an active session. Select the best connection method for your system setup.
Connect laptop using Cisco AnyConnect VPN and local RDP client or web browser
You can connect your laptop to the dCloud environment via the Cisco AnyConnect VPN client. Once connected, you can use a local RDP client or web browser to connect to server resources in the active session. [Show Me How]
Connect laptop behind an endpoint router
You can connect your laptop to the dCloud environment using an endpoint router and will be allocated an IP address for dCloud access via DHCP. Once connected, you can use a local RDP client or web browser to connect to server resources in the active session. [Show Me How]
Connect a laptop behind an Access Point
You can connect your laptop to the dCloud environment wirelessly behind an Access Point and will be allocated an IP address for dCloud access via DHCP. Once connected, you can use a local RDP client or web browser to connect to server resources in the active session. [Show Me How]
- What order is content listed in the various categories in dCloud?
Content that has been released for less than 31 days (have a “New” next to the content icon) are listed first and then all other content is listed alphabetically.
- Why do some content icons have “New” on them?
When content is first published, a “New” flag is appended to the logo, similar to the image below. This flag will stay for the first seven days of release to a data center.