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Cisco Collaboration for Enterprise Preferred Architecture 12.5 Lab v1

May 2020


In recent years, many new collaboration tools have been introduced to the market, enabling businesses to enhance communications and extend collaboration outside the walls of their businesses. Organizations realize the benefit collaboration applications bring to their businesses through increased employee productivity and enhanced customer relationships. Significant advances in the collaboration space simplify deployment, improve interoperability, and enhance the overall user experience.

Today’s collaboration solutions offer organizations the ability to integrate video, audio, and web participants into a single, unified meeting experience. The guidelines within the Preferred Architecture for Enterprise Collaboration Cisco Validated Design (CVD) guide are written with the overall collaboration architecture in mind. Subsystems are used for better organization of the content, and the recommendations within them are tested to ensure they align with recommendations in related subsystems. This lab guide is based on the Cisco Preferred Architecture for Enterprise Collaboration CVD.

The CVD for the Enterprise Collaboration Preferred Architecture incorporates a subset of products from the total Cisco Collaboration portfolio that is best suited for the enterprise market segment. This Preferred Architecture deployment model is prescriptive, out-of-the-box, and built to scale with an organization as its business needs change. This prescriptive approach simplifies the integration of multiple system-level components while also enabling an organization to choose the features, services, and capacities that best address its business needs.

The CVD for Enterprise Collaboration Preferred Architecture provides high availability for critical applications. The architecture supports an advanced set of collaboration services that extend to mobile workers, partners, and customers through the following key services:

  • Voice communications
  • Instant messaging and presence
  • High definition video and content sharing
  • Rich media conferencing
  • Enablement of mobile and remote workers
  • Business-to-business voice and video communications
  • Unified voice messaging

Because of the adaptable nature of Cisco endpoints and their support for IP networks, this architecture enables an organization to use its current data network to support both voice and video calls. In general, it is best practice to deploy a collaboration solution with proper Quality of Service (QoS) configured throughout the network. Voice and video IP traffic should be classified and prioritized to preserve the user experience and avoid negative effects such as delay, loss, and jitter. For more information about LAN and WAN QoS, see the Cisco Collaboration Solution Reference Network Designs (SRND).


  • Scenario 1: Call Control
  • Scenario 2: Conferencing
  • Scenario 3: Collaboration Edge
  • Scenario 4: Bandwidth Management
  • Scenario 5: Security

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